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User choice was introduced in the Australian vocational education and training (VET) system from the beginning of 1998 with the aim of developing a more responsive national training system by establishing a market relationship between individual training providers and clients. In March 2001, the Australian Chamber of Commerce and Industry (ACCI) conducted a survey of approximately 350 employers to explore their views on user choice and their experience in using the policy arrangements. This report further analyses the data taken from the ACCI survey, in particular to investigate the results relating to firm size and primary geographical location. The analysis investigates whether small and medium-sized firms (SMEs) and those located outside the metropolitan areas are able to access the benefits of user choice to the same extent as large firms and those located within metropolitan boundaries. The analysis further explores whether user choice can be improved to better meet the needs of these firms and seeks to identify issues for further research in case studies of user choice and SMEs.