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Enterprise return on a training investment

In this chapter a cost-effective training evaluation model is developed. The model consists of four sequential steps, commencing with collecting data, pre- and post-training exploration of performance, linking performance outcomes to training and, finally, the calculations of return on investment (ROI). The model has been designed to suit a wide variety of organisations and training programs. The model is applied to two leading Australian organisations.

In this chapter a cost-effective training evaluation model is developed. The model consists of four sequential steps, ...  Show Full Abstract  

Authors: Doucouliagos, Chris; Sgro, Pasquale
Date: 2001
Resource type: Book chapter
Subjects: Industry; Evaluation; Teaching and learning;

VITAL Object