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Changing practices of the technological workplace and the increasing convergence of working and learning is leading those involved in workplace education and training to restructure their focus, teaching methods and approaches. Using theory, commentary and actual case studies, this book explores a multifaceted approach to workplace education that not only develops the individual worker's skills, but also integrates learning, language and cross-cultural issues into work, communication and management practices. The chapters are: (1) The changing world of work; (2) The changing world of education and training; (3) Developing a theoretical framework; (4) Exploring the scope and role of workplace education; (5) Establishing a workplace project: setting the ground for partnership; (6) Strategic beginnings; (7) Development of competency standards; (8) Collaborative development of vocational curriculum; (9) Learning at work; (10) Working with trainers; (11) Influencing assessment structures and practices in the workplace; (12) Working with teams; (13) Improving customer relations; (14) Negotiating new ways of working.