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Graduate satisfaction and entry-level training in office skills

The aim of this report, which was funded by the Australian National Training Authority (ANTA), is to compare satisfaction ratings and the outcomes achieved by graduates from courses at similar levels and in similar fields of studies across different training organisations. It presents results from the 1997 TAFE Graduate Destination Survey (GDS) and from interviews conducted in 1998 with staff from nine courses in entry-level office skills. The GDS was a national survey of TAFE students who had completed courses of 200 or more hours. The graduates were asked to rate, among other measures, the overall quality of their course as well as 12 particular aspects of their course. These ratings were combined to form an aggregate measure of graduate satisfaction. The report also investigated the relationship between graduate satisfaction and the characteristics of graduates, their courses, the course outcomes and, in the case of entry-level courses in office skills, the provider.

The aim of this report, which was funded by the Australian National Training Authority (ANTA), is to compare satisfaction ...  Show Full Abstract  

Authors: Long, Michael; Robinson, Lyn; Malley, Jeff
Corporate authors: National Centre for Vocational Education Research (NCVER)
Date: 2001
Geographic subjects: Oceania; Australia
Resource type: Report
Subjects: Quality; Research; Industry;

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