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The main articles in this issue are: 'Becoming an employer of choice: the new HR imperative' by Charles Woodruff which looks at how the concept of marketing is being applied in the recruitment of employees; 'Influencing: a new model' by Fiona Dent and Mike Brent which looks at why it is important for managers to have the ability to influence; 'Action learning meets e-learning: a European case study' by Richard Hale, Charles Margerison and Alison Whitley which discusses a knowledge management project at the European Shared Service Centre; '360-degree assessment: to see ourselves as others see us' by Matt Smith which looks at how this method of performance assessment is used to establish 'empowered learning' in training situations; and 'E-learning: have we missed half the story?' by Jane Penson which introduces computer-supported collaborated learning as a means of overcoming some of the problems relating to computer-based training. The News section of this issue reports on recent events, surveys and trends, and current news on the United Kingdom government's training initiatives and workplace reforms.