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Enterprise return on training investment in the Australian context: eight case studies

This report on case studies was produced as part of a project, 'Enterprise return on training investment in the Australian context'. The fieldwork for this project explored a range of approaches to demonstrate returns on investment in training which addressed enterprise priorities and used a range of training outcome indicators. The case studies are: (1) Management training within a restaurant chain; (2) Load and secure freight training at a national transport company; (3) Financial management training in a not-for-profit organisation; (4) A traineeship in care support services at a not-for-profit organisation; (5) Benefits of traineeships to one retailer; (6) Customer service training in a state government trading enterprise; (7) Customer service training in a hotel group.

This report on case studies was produced as part of a project, 'Enterprise return on training investment in the Australian ...  Show Full Abstract  

Authors: Moy, Janelle
Corporate authors: University of Technology, Sydney. Research Centre for Vocational Education and Training (RCVET)
Date: 1999
Geographic subjects: Oceania; Australia
Resource type: Working paper
Series name: RCVET working paper
Subjects: Traineeship; Governance; Research;

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