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Assessing distance learners' satisfaction with instruction: a quantitative and a qualitative measure

Two approaches to student-based evaluations were examined for their potential application to distance education. A study of the psychometric quality of the interaction survey - a quantitative measure of interaction - was initiated with 84 university distance learners. Also studied was a qualitative, interactive, formative evaluation approach, Small Group Instructional Diagnosis (SGID), in which a facilitator gathers data about instruction from students. Participants included 39 distance education graduate students, 29 traditionally-taught graduate students, 45 traditionally-taught undergraduate students, and eight educators. Comparisons were made among groups in terms of overall effect and interactional instances of the SGID. Both evaluation approaches were examined regarding accuracy, utility, feasibility, and propriety standards. Accuracy and feasibility are emphasised with regard to the SGID. Results indicate the effectiveness of both approaches for assessing aspects of the instructional climate in the distance education classroom.

Two approaches to student-based evaluations were examined for their potential application to distance education. A study of ...  Show Full Abstract  

Authors: Sherry, Annette C.; Fulford, Catherine P.; Zhang, Shuqiang
Date: 1998
Journal title: American journal of distance education
Resource type: Article
Subjects: Evaluation; Outcomes; Teaching and learning

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