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The aim of this compendium is to help managers create individual and collective processes that maximise the quality of the knowledge created and learned, and to ensure that this knowledge is used effectively. It defines unique and powerful ways that organisations can foster learning at the individual, group and organisational levels, a capability which is critical to both strategic objectives and business performance. Focused discussions of organisational core competencies, learning and innovation, communities of practice, assessing organisational learning capabilities, and other important learning topics are presented. This book explains not only how individuals and organisations learn, clarifying the cognitive and social aspects, but also how effective learning strategies ensure that a broad base of employees learn and implement vital organisational lessons.