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This paper presents further exploration of the quest for accurate and effective performance appraisals. Attempts to design and implement more effective performance appraisal systems have led to some improvements in the mechanics of appraisal. The process of performance appraisal, however, often fails to live up to expectations. One factor contributing to the gap between expectations and experience is the relative lack of motivations of managers as determinants of appraisal outcomes. This paper represents an integrated model in which appraisal context is defined in terms of senior management concern, clarity of purpose, accountability and instrument adequacy. The impacts of these contextual variables on appraisal outcomes are mediated through their influence on the perceived validity of the appraisal process and self-efficacy assessments of managers who must conduct appraisals. Appraisal effectiveness is defined as a multidimensional set of outcomes, with the appropriate criteria depending upon the purpose of the appraisal. A distinction is drawn between judgment and rating behaviour and how each contributes to the perceived effectiveness of appraisals.
This paper presents further exploration of the quest for accurate and effective performance appraisals. Attempts to design ... Show Full Abstract
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Authors: Marshall, Verena; Wood, Robert E. Date: 2000 Journal title: Asia Pacific journal of human resources Resource type: Article Subjects: Assessment; Performance; Governance; |
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VOCEDplus is produced by the National Centre for Vocational Education Research (NCVER), which together with TAFE South Australia, is a UNESCO regional Centre of Excellence in technical and vocational education and training (TVET). VOCEDplus receives funding from the Australian Government Department of Education, Employment and Workplace Relations (DEEWR).