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Factors affecting students' satisfaction on a web course

This paper takes the form of a dialogue between the evaluator and the course team chair of a very large web-based course presented by the Technology Faculty of the Open University in the United Kingdom (UK). An extensive evaluation has been conducted following the first pilot presentation of the course and the two authors discuss the findings as they relate to student satisfaction with the course. Seven key issues are raised: skills versus academic content; students' previous computing experience; interaction through computer conferencing; online group work; online tutoring; student lack of time; and revising a course in the light of evaluations. Results of this course are compared to three other web courses.

This paper takes the form of a dialogue between the evaluator and the course team chair of a very large web-based course ...  Show Full Abstract  

Authors: Mason, Robin; Weller, Martin
Date: 2000
Geographic subjects: Europe; Great Britain
Journal title: Australian journal of educational technology
Resource type: Article
Subjects: Higher education; Providers of education and training; Technology;

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