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This volume contains the four-day program plus these papers: 'Are you being served? student services and amenities in TAFE' & 'Are you being served? client perspectives on student services and amenities in TAFE' - Damon Anderson (see TD/ANTA 82.37 for full report); 'Federal government youth training plans: a critical evaluation' - Damon Anderson; 'Reading the market: a critical review of literature on the training market' - Damon Anderson (see TD/VIC 45.14 for full report); 'The 'e' in vocational education and training' - John Blakeley; 'Best of both worlds: research methodologies in a benchmarking framework' - Laura Brearley (workshop notes); 'Statistical data for research on the transition of young people' - Gerald Burke (see TD/TNC 47.67 for full report); 'Researcher's reflections on methodology: longitudinal evaluation of CBT in action' - Lisa Frank; 'Converging general and vocational education: some issues of implementation' - R. Funnell; 'Some outcomes from a study of competency based training as a change in vocational education (competency based training and classroom practice)' - Graeme Harper; 'Value of lifelong learning enabling skills gained in the workplace' - Lesley Harrison; 'Longitudinal evaluation of the CBT in action scheme: findings' - John Kelleher & Josephine Murray; 'Training Australia's farm workforce: implications for profitability' - Sue Kilpatrick (see TD/TAS 48.01 for full report); 'Identification and further integration of key competencies into the curriculum, delivery, assessment and reporting of apprenticeships - automotive; building and construction; electrical / electronics; engineering; hospitality' - Cathy Down & Megan Lilly; 'ACER's longitudinal databases' - Michael Long & Lyn Robinson; 'Looking at what we say: some tools for analysing communication patterns in teaching' - Michele McGill; 'University - TAFE articulation in Queensland' - R. Millican; 'Australian training statistics: part 1, national overview, 1 January to 31 March 1996' - NCVER; 'Approaches to technical teacher education: implications for the Universiti Brunei Darussalam' - Kevin O'Neill; 'Workplace learning and change: reflections upon an investigation of workplaces as learning environments' - Robin Sefton & Peter Waterhouse (see TD/TNC 46.15 for full report); 'Restoring an industry: more than just teaching - casting technology' - Ray Tolhurts; 'Impact of proposed post-compulsory change on secondary schools in the Cairns region' - Gail Walker; 'Role for research in informing the construction of policies, programmes and operational procedures in vocational education and training' - Richard Watkins.