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This special feature contains the following articles: 'Not just a piece of cake' by Benjamin Pitman (about the Australian Hospitality Review Panel); 'The William Angliss Way' by Christine French (about William Angliss College in Victoria); 'Blue Mountains and silver service' by Carol Cheshire (about the Blue Mountains International Hotel Management School); 'Hotel Kurrajong' by Bruce Kingston (about Canberra's new International Hotel School); 'Best training bar none' (Regency Institute of TAFE in South Australia); 'Drysdale's winning ways' (Drysdale Institute of TAFE in Tasmania); 'Great western training is a matter of course' (WA TAFE tourism industry training); 'Training in the Territory' by Wendy Jones (Northern Territory tourism industry training).