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The second World Congress of Colleges and Polytechnics was held in Melbourne, Australia in March 2002. The Congress explored outcomes aligned to themes of accessibility, technology and globalisation, strengthening partnerships and youth as a vocational education and training (VET) customer. This paper, which addresses the theme ‘ensuring the professional development of staff is up-to-date and relevant’, presents findings from the design and implementation of Reframing the Future, a national professional development program in the VET sector in Australia. The aim of this program is to provide professional development for staff involved in supporting and delivering training in the VET sector. The 2000-2001 national investigation, the Reframing the Future Project, found that in order to fully service contemporary industry training requirements in the early 21st century, VET managers needed substantial skills in strategic management and change management. To acquire these skills, staff development is required for VET personnel. In this paper, the strategic planning methodology used to frame the investigation in 2000-2001, the design of the Reframing the Future strategic model and the ongoing strategic process in operation are described. The full report from the national investigation, entitled ‘High-skilled high-performing VET’, is indexed at TD/RTF 95.09.