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Quality: an alternative perspective

John Hinchcliff raises questions about the use of Total Quality Management (TQM) and ISO 9000 in a learning institution.

Authors: Hinchcliff, John
Date: 1994
Geographic subjects: Oceania; New Zealand
Journal title: Training agenda: a journal of vocational education and training
Resource type: Article
Subjects: Quality

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VOCEDplus is produced by the National Centre for Vocational Education Research (NCVER), which together with TAFE South Australia, is a UNESCO regional Centre of Excellence in technical and vocational education and training (TVET). VOCEDplus receives funding from the Australian Government Department of Education, Employment and Workplace Relations (DEEWR).