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The Learning and Skills Development Agency [LSDA] welcomes the introduction of a coherent national funding and delivery strategy for adult literacy, numeracy and English for speakers of other languages. This report is the Agency's response to the strategic statement [indexed at TD/IRD 88.171] issued by the Basic Skills Strategy Unit. The Agency believes that wide consultation will lead to fuller debate and create better ownership of the strategy, enabling shared understanding and more effective implementation. The Agency stresses that literacy and numeracy students should be treated as adult customers rather than as victims of their circumstances; potential learners must be able to identify the skills they need and wish to develop themselves. To this end, the Agency outlines research requirements to find out what motivates adults to learn and participate in vocational and self-development programs. The Agency addresses the issues of service provision, taking into account current teacher shortages but highlighting the potential for local people to become instrumental in the development of their own communities.