Our Services

NCVER's Knowledge Management branch is committed to providing access to tertiary education research. The Client Service Charter outlines our service commitment to VOCEDplus users and details fees associated with accessing some of our specialised services:

Analysis Service

Ask A Librarian Research Service

Document Delivery Service

Group Training Events

Need a literature review?

Our staff are available to conduct in-depth research and write an independent, objective literature review for you.

Examples of our  previous literature reviews for clients include:

Literature reviews are available for a fee.

Refer to the Client Service Charter for terms and conditions.

Contact us via Ask a Librarian to discuss your review needs.

Need help with your research?

Our staff are available to conduct in-depth research and reference work for you. We can interrogate the VOCEDplus database and other web resources to locate items relevant to your specific research topic saving you time and effort.

Our expert assistance is available for a fee.

Refer to the Client Service Charter for terms and conditions.

Contact us via Ask a Librarian to discuss your research needs.

Need a publication?

The 'Request from NCVER' hyperlinks in VOCEDplus item records allow you to request access to materials held in the VOCEDplus collection but not available electronically.

Click on the 'Request from NCVER' link and complete the online form which has already been pre-populated with the item details.

Items such as journal articles, conference papers, and reports can, in most cases, be scanned and emailed. Items such as books, conference proceedings and WELL items may need to be borrowed. Loans are only available to Australian residents.

This service is offered free of charge. Refer to the Client Service Charter for terms and conditions.

Want to learn more about using VOCEDplus?

Our staff are available to conduct demonstrations or hands-on training sessions for groups or individuals in your workplace. We will tailor the training sessions to suit your needs and also provide support materials.

Group training is available for a fee.

Refer to the Client Service Charter for terms and conditions.

Contact us via Ask a Librarian to discuss your training needs.