Our Services

NCVER's Information and Library Services Branch is committed to providing access to tertiary education research through VOCEDplus and an expert reference service. The Client Service Charter outlines our service commitment to VOCEDplus users and details fees associated with accessing some library services.

To enhance your usage of VOCEDplus, the following specialised services are provided:

Reference Service

Are you conducting research, writing a paper or presenting at a conference? Do you need to locate information on a specific topic? Then request one of our information specialists to conduct a literature search on your behalf. Our service saves you time, and draws on the expertise of our staff who have extensive knowledge of the tertiary education sector, both in Australia and overseas. We'll work with you to identify your information needs and provide you with access to relevant research from VOCEDplus and other information resources. Contact us via Ask a Librarian.

For terms and conditions refer to our Client Service Charter and NCVER's Data Access and Charging Policy and Procedure.

Document Delivery Service

Where possible NCVER will supply items contained within this database as requested according to our Conditions of Use.

A Fast-track service is available for Australian users with a high-priority request that requires a guaranteed turnaround time. This service will incur charges in line with ALIA's Interlibrary Resource Sharing Code. Users wishing to utilise the Fast-track service are advised to contact us on (08) 8230 8400 during South Australian business hours.

Group Training Sessions

Want to learn more about VOCEDplus? Our staff are available to conduct demonstrations or hands-on training sessions for groups or individuals in your workplace. We will tailor the training sessions to suit your needs and also provide support materials. Refer to the Client Service Charter for terms and conditions. Contact us via Ask a Librarian to discuss your training requirements.


"VOCEDplus is Australia's uniquely comprehensive resource for VET researchers, policy makers and practitioners. It's essential for appreciating the sector's past, understanding its present and looking towards its future."

Robin J Ryan
Adjunct Lecturer, School of Education
Flinders University

"VOCEDplus is a must for any researcher on the tertiary sector. I have found for many years the database to be a wonderful repository of research, both national and international, that has been invaluable in preparing research proposals and discovering what has already been undertaken and published. As one interested in the history, I have found the Landmark Reports section particularly useful."

Roger Harris
Professor in Adult and Vocational Education, School of Education, University of South Australia

"There are a number of features of VOCEDplus that I find useful as I undertake research for my Ph D studies. The comprehensive nature of the collection is very important because it makes searching for related documents much more efficient. The use of search terms is intuitive and consistent. Because the search functions operate quite rapidly, it is easy to continually refine terms to reduce the number of items that are listed. Also, the ability to arrange the lists in different orders, e.g. by date of publication or author, allows for linkages and time lines to be examined accurately and efficiently.

While having digitised versions of some of the documents, many of which are quite difficult to find in hard copy, is obviously useful, the associated service of lending the non-digitised copies [within Australia] is also highly valued due to its timely response. Overall, the combination of wide-ranging content, ease of access and efficient support services make VOCEDplus an invaluable resource for researchers with an interest in tertiary education and training."

Don Zoellner
University Fellow and PhD Candidate, The Northern Institute, Charles Darwin University

"VOCEDplus is an essential tool for anyone who wants to find national and international literature about VET. It is the first port of call for me when I am searching for recent literature on a topic and I recommend it to my research assistants and to all of my students, from undergraduates through to PhDs. The breadth of coverage is huge, and the site is easy to use."

Erica Smith
Professor of Education, University of Ballarat

"I am an avid supporter of VOCEDplus and the research and reference services that are provided. Over the years I have been a constant user and on occasions have called on the research and reference services to support my research work. Inevitably, advice has been highly relevant and the provision of required resources prompt."

Berwyn Clayton
Director, Work-based Education Research Centre
Victoria University