A quality framework for providers of further education in the German context

Purpose - The aim of this study is to show that it is not necessary to use one of the current models of quality management. Self-evaluation is to be considered as an essential practice for further education providers willing to improve their quality. The study aims to propose a quality framework with field-related criteria. Design/methodology/approach - The quality framework was developed on the base of a comparative model analysis. Its suitability was confirmed after an investigation with experts in further education. Findings - It is possible to use the same criteria by implementing different models. Practical implications - Quality criteria have to be completed with other instruments (indicators, reference parameters, etc.) in order to be operationalised. Originality/value - The quality framework developed in this work was conceived for the German context, but can be used in other countries. Learners are integrated in the concept as a determinant of quality.

Published abstract reprinted by permission of the copyright owner.

Purpose - The aim of this study is to show that it is not necessary to use one of the current models of quality management. Self-evaluation is to be considered as an essential practice for further education providers willing to improve their quality. The study aims to propose a quality framework with field-related criteria. Design/methodology/approach - The quality framework was developed on the base of a comparative model analysis. Its suitability was confirmed after an investigation with experts in further education. Findings - It is possible to use the same criteria by implementing ...  [+] Show more