Benchmarking: a manual for Australian universities

Printer-friendly versionPrinter-friendly version

Image of VITAL Repository Object ngv:8128

Permanent URL for this page: http://hdl.voced.edu.au/10707/106099.


Author: McKinnon, K. R.; Walker, Suzanne H.; Davis, Dorothy

Corporate author:
Australia. Department of Education, Training and Youth Affairs (DETYA)

Abstract:

The objective was to identify the most important aspects of contemporary university life and to find ways of benchmarking them. The assumption is that excellence and adding value are goals that are sought by all universities. It assumes also that those aspects of excellence and value adding that can be easily quantified are not the only ones worth taking into account. There are sixty-seven benchmarks included in this manual. Chapter 12 addresses the difficulties and possibilites of using a smaller core sub-set. Other chapters give a background to benchmarking in universities, approaches to benchmarking, governance, planning, management, external impact, finance and infrastructure. There are also chapters that dealing with benchmarking for learning, teaching, student support, research, library and information services, staff and international aspects.

  [-] Show less

The objective was to identify the most important aspects of contemporary university life and to find ways of benchmarking them. The assumption is that excellence and adding value are goals that are sought by all universities. It assumes also that those aspects of excellence and value adding that can be easily quantified are not the only ones worth taking into account. There are sixty-seven benchmarks included in this manual. Chapter 12 addresses the difficulties and possibilites of using a smaller core sub-set. Other chapters give a background to benchmarking in universities, approaches ...  [+] Show more

Subjects: Management; Quality; Providers of education and training; Higher education

Geographic subjects: Oceania; Australia

Published: Canberra, Australian Capital Territory: Department of Education, Training and Youth Affairs, Higher Education Division, 2000

Physical description: ix, 167 p.

ISBN: 0642239711

Resource type: Book

Call Number:
TD/TNC 1.177



Item File(s)

Description
Format
View
Download
Download to Device
Book
QR Code
These records represents the datastreams. You can have a quick view or download by clicking on the respective icons.

NCVER Author-Date style

 
Citation only
Full record
End Note
Plain Text
Rich Text
MS Word
 
 

 

Download