Bridging cross-cultural issues in the globalised world: a case for training

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Permanent URL for this page: http://hdl.voced.edu.au/10707/239713.


Author: Singh, Anita

Abstract:

It is almost a cliche to research on cross-cultural issues in the organisational context. Since [the] early nineties, with the opening up of markets, liberalisation policies in many countries and globalisation, there has been an explosion in the amount of research on this subject. This is a conceptual paper which proposes a model which could be used by managers and trainers in organisations as a framework for designing cross-cultural training programmes, To this end, the research first attempts to define culture and why cultures differ; second, identify the key cross-cultural issues in the present globalised world; and finally, proposes ways to overcome the issues involving misunderstandings and contrary views resulting from multicultural differences. The paper highlights its implications for trainers, team leaders of multicultural teams, project managers, in effect, all managers in an organisation's national and global operations. It concludes that managers should no longer consider cross-cultural issues as a problem, rather as opportunities leveraging them to encourage creativity, innovation, peace, harmony and cultural synergy in their organisation.

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It is almost a cliche to research on cross-cultural issues in the organisational context. Since [the] early nineties, with the opening up of markets, liberalisation policies in many countries and globalisation, there has been an explosion in the amount of research on this subject. This is a conceptual paper which proposes a model which could be used by managers and trainers in organisations as a framework for designing cross-cultural training programmes, To this end, the research first attempts to define culture and why cultures differ; second, identify the key cross-cultural issues in ...  [+] Show more

Subjects: Teaching and learning; Globalisation; Culture and society; Skills and knowledge; Language; Management

Keywords: Cross cultural training; Cultural aspects; Cultural awareness; Competence; Managers

Published: New Delhi, India: Indian Society for Training and Development, 2012

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Journal title: Indian journal of training and development

Journal volume : 43

Journal number: 3

Journal date: July-September 2012

Pages: pp. 1-13

ISSN: 0971-5592

Resource type: Article

Call Number:
TD/TNC 111.248



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