Platform labor: on the gendered and racialized exploitation of low-income service work in the 'on-demand' economy

Printer-friendly versionPrinter-friendly version

Permanent URL for this page:

Author: Doorn, Niels van


How does one value something one cannot and often does not want to see? How do contemporary digital platforms and their infrastructures of connectivity, evaluation, and surveillance affect this relationship between value and visibility, when it is mediated through the problem of labor as at once a commodity and a lived experience? And how can these infrastructures be mobilized in projects that aim to build different kinds of platforms - the kinds that support the revaluation low-income service work? This essay addresses these questions by examining the gendered, racialized, and classed...  [+] Show more

Subjects: Employment; Labour market; Technology; Equity; Disadvantaged

Keywords: Online system; Labour demand; Recruitment; Low income group; Low skilled worker; Conditions of employment; Temporary employment; Contract labour; Discrimination; Employer employee relationship

Geographic subjects: United States; North America

Published: Abingdon, England: Routledge, Taylor and Francis, 2017

Access item:

Journal volume: 20

Journal number: 6

Journal date: 2017

Pages: pp. 898-914

ISSN: 1369-118X (print), 1468-4462 (online)

Resource type: Article

Peer reviewed: Yes

Rights: This is an Open Access article distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives License, which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is properly cited, and is not altered, transformed, or built upon in any way. To view a copy of the licence visit:

Call number: TD/TNC 128.666

Show Extra Info
QR Code for